Terms & Conditions

1. About us

This site is operated by [business name, address, company number].

2. Orders

Your order is an offer to buy. A contract forms when we confirm your order by email.

3. Prices & payment

Prices are shown in GBP and include any applicable VAT. UK delivery to the customer is free.

4. The donated companion

Each order includes a companion bear set aside for donation. Donations are made through partners once confirmed; we will not claim a donation is complete until it has been recorded.

5. Delivery

See our Delivery & Returns page.

6. Your right to cancel

You have rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

7. Messages

We may decline messages that are inappropriate for children.

8. Governing law

These terms are governed by the laws of [England and Wales].